The Importance of Developing Emotional Intelligence

5개월 전

Mad at work

Picture source: Pexels

For years, people judged intelligence by measuring IQ. However, IQ may show someone has strong mental processing powers and can solve very complex problems, but that does not necessarily mean that they have the intelligence to be good business managers, leaders or leaders in society.

Intelligence is the aggregate or global capacity of the individual to act purposefully, to think rationally and to deal effectively with his environment.

Wechsler

Many companies have realised over the past few years that it is our ability to interact with others that can make us better and as such the concept of emotional intelligence (EQ) has been developed. Emotional intelligence is required to deal effectively with our environment.

EQ can be measured through assessments which usually cost money. However, there are some free assessments online that anyone can take.

Understanding Emotions

Our emotions stem from the very primitive part of the brain that has been a part of us long before we became intelligent humans. This is the part of the brain the connects to the spinal cord. The emotions allow us to react very quickly to the pleasure and pain that we perceive the world around us. A tasty or pleasant smell, we move closer. A repugnant smell, we move away and avoid eating. We can quickly sense a threat or danger and immediately our emotions kick in.

On the other hand, the thinking, logical and rational part of our brain has developed more recently in our evolution and sits in areas such as the frontal lobes further away from the spinal cord. They are a little slower to react perhaps because they process more information, but for much of our days, these are the parts of our brain that feed our rational thinking.

Fight or Flight

Our primitive emotional brain served us very well as a primitive species. When our senses detect a threat our emotions take over. Our body freezes and our blood starts pumping hard as the fight or flight reaction kicks in. When our emotions take over like this we don't think logically - there is no time for that. This is about survival and we are ready to run or ready to fight.

Emotions in the Business Place

In the business world, we sit in meetings or speak to our work colleagues and these primitive emotions are still there. They are part of who we are. When we feel threatened at work, we feel stressed or we get angry, the same fight or flight emotional reactions kick in. They might have saved us from a bear in the primitive times but here in the business meeting room, standing up ready for a fight isn't going to help. It could cause you a lot of trouble.

Emotional Intelligence

Emotional Intelligence is our ability to detect, control and manage our emotions. We need to learn to detect when we are becoming emotional so that we can calm ourselves down and think rationally again. We also need to detect when others are becoming emotional so that we can change our own behaviours as necessary.

Some research shows that emotional intelligence is responsible for 58% of our job performance and more interestingly that 90% of top performers have a high EQ. The extent of our EQ can have an impact on the salary we will end up earning.

Luckily, unlike IQ which we are mainly born with, EQ is something that we can develop. So read and learn. Take an assessment and make a conscious decision to improve your EQ.

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This is one of the subjects that I´m most committed to learn and improve on myself.
After some research and reading some opinions, I´ve decided that I´ll ve reading this 3 books to improve this area of my life/intelligence. Because I have a very nice IQ, and it helped me figure out that I need to improve my EQ to boost my chances of success.

  • Emotional Intelligence
    By: Daniel Goleman

  • 13 Things Mentally Strong People Don't Do
    By: Amy Morin

  • Trading in the Zone
    Master the Market with Confidence, Discipline, and a Winning Attitude
    By: Mark Douglas

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I have read Daniel Goleman's book and he explains emotional intelligence really well. I haven't read the others.

Another book worth looking at his "The Chimp Paradox"

I am hoping to write some more posts about EQ soon as it is a passion of mine.

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Yep, I really expect to learn a lot with that book.

As soon as I finish those, I'll make sure to take a look at that one.

I´ll be definitely reading those posts and giving my feedback whenever I feel like it can help enrich the content.

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Thanks for yor comments @diogosantos - enjoy the books. 😀

@awah emotion is the most important part of the living being , emotion plays an important role in the business.

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Agreed @adityajainxds - we just need to learn to harvest it positively

OThank you for your input on this content on emotions, how we can use it as skills.

I must say it is not always easy to portray some level of emotional intelligence in certain situations but the best it is usually the best thing that can be done to salvage the situation.

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It takes practice and we have all fallen foul of letting our emotions get the better of us. We are only human!

If you are in a uncertain world like cryptoworld then you should keep aside your emotions while making trading and investment of crypto currencies. A good article based on real experiences

Dear @awah

Finally I managed to read your post. I bookmarked it like 2 days ago, to ensure to check it out once I have some free time :)

My wife has been telling me over and over, that dogs have very high Emotional Intelligence (EQ) and that's why they are so "smart". I always found this logic quite difficult to comprehend.

However, IQ may show someone has strong mental processing powers and can solve very complex problems, but that does not necessarily mean that they have the intelligence to be good business managers, leaders or leaders in society.

you nailed it. IQ surely isn't what leaders need. If one need to work with people, then understanding them is a must.

Sometimes I'm wondering if EQ will matter so much in times of social distancing, knowing that more and more people will work online (which means, that emotions will play less of a role in our work).

Solid read, upvoted already.
Yours, Piotr

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My wife has been telling me over and over, that dogs have very high Emotional Intelligence (EQ)

I think there is something in that. There are so many stories (and some amazing videos) or dogs responding to situations that should deep emotional understanding. Sometimes more than a human response!

Sometimes I'm wondering if EQ will matter so much in times of social distancing

It is very difficult when working remotely as most of our communication is through our body language rather than our words and tone. People need to be brave and start using video much more rather than voice calls. You can still look someone in the eyes over video although it is naturally not the same as being physically present.

Perhaps I am just an optimist but I do think the world will get back to a normal way of working reasonably soon. I am now starting to book some face-to-face meetings again with some of my clients and hope that will become more routine in the coming weeks.

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Thank you for being always so responsive @awah