Its been one whole week now since i have been trying to reach poloniex customer service to handle my withdrawal issue. I initially attempted to withdraw 2700 steem from poloniex on 11/27/17 . It was taking too long and i thought that was normal so i waited about 2 weeks before i started to worry. I then contacted blocktrades to see if it was normal for deposits on steemit to take that long. They said it should take minutes. So i contacted poloniex and checked my withdrawal history and found out that i had a withdrawal complete with error. After looking further into the issue i learned that the funds probably never left poloniex at all, so why was it not returned to my account after 3 weeks? I contacted them-Poloniex customer service- and i have been waiting ever since to hear back from them. At this point being angry has no utility and i'm just trying to figure out how to be patient and see the bright side- at least it wasn't hacked or sent to the wrong account.